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Product Questions:
Additional Support
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Shipping and Returns
Company Information
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Guarantees
Safety
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Of course we do! Please see our page Birthday Parties for prices.
Larger Stores:
We can supply your chain store with quantities of 5000 or more Jumping Balls at great prices in attractive packaging.
Smaller stores:
At the moment we don't sell wholesale to smaller stores but will in the future.
Please send us an email to sales@jumpingballs.co.uk to be notified when this changes.
"I"m a pretty smart person, but I just cannot figure out how to inflate the darn thing!" Don't worry! You are not alone... we made a nice short video to show you how to inflate your toy and get bouncing right away!
If you are wondering which size to choose for your child then you should just look at his age:
- If he is taller or shorter than his/her age then choose the size according to the age that he looks like. Please keep in mind that grandparents tend to exaggerate their grandchildren's height and achievements.
Also, keep in mind that Jumping Balls are not like shoes, that the size HAS TO BE EXACT. You can inflate or deflate the ball to adjust for the child's height. Also, if the size is a bit to small, your child will still be able to bounce and probably won't notice the difference. If it's too large, just take away some air.
Again, we recommend adding or taking away air to adjust to the child's height.
See also
WARNINGS.
- Adult Jumping Balls: We have had very few adults pop their balls... and we suspect it had nothing to do with their weight... So Jump into the fun, "big children!"
Since Jumping Balls are our main product, and life's mission, we manufactured them thicker than other companies. Because of that, we guarantee that the Jumping Balls you buy directly from our website will not pop, no matter how much weight you place on them.
Jumping Balls can handle about 100 pounds more than most kids weight, therefore we think it's useless to list such information. If you are wondering which size to choose for your child then you should just look at his age.
- If he is taller than his age then choose the size according to the age that he looks like. Please keep in mind that grandparents tend to exaggerate their grandchildren's height and achievements.
Also, Jumping Balls are not like shoes, that the size HAS TO BE EXACT. You can inflate or deflate the ball to adjust for the child's height. Also, if the size is a bit too small, your child will still be able to bounce and probably won't notice the difference. If it's too large, just take away some air.
Again, we recommend adding or taking away air to adjust to the child's height.
See also
WARNINGS.
- Adult Jumping Balls: We have had very few adults pop their balls... and we suspect it had nothing to do with their weight... So Jump into the fun, "big children!"
Ages 3-6: 18"
Ages 7-9: 20"
Ages 10-12: 22"
13-Adult: BIG ENOUGH!
to:
13-Adult: HUGE!
Please note that these are all estimates and could vary slightly by ball, depending on how much you inflate them. Most size problems can be fixed by inflating or deflating a bit.
The products that we manufacture (Waliki®) are made in China, and tested randomly to meet or exceed EN-71 European toy safety standard by a fully independent, third party lab.
Products made by Gymnic® (Rody Pony is the most popular one) are made in Italy.
Please
click here to see the safety certificate for the Waliki® Jumping Balls.
We prefer to be contacted via live chat or email.
Monday- Thursday: 5:45PM to 9:00PM EST
- Saturday & Sunday: Closed
- 0113 815 JUMP (5867)
- Email
The best and fastest way is via email or live chat (during business hours). Leaving a voice mail is the slowest way.
When contacting us please include your order number and last name.
For any issues try the email address below or use live chat.
To place an order over the phone:
011 815 JUMP (5867)
If no operators are available to take your call, please try live chat.

- 2/3 business days to most Mainland UK address.
- £2.95 for up to 100 Jumping Balls.
Sorry, at this time we cannot accept returns. If you are unhappy with your purchase, please let us know why.
We ship most* orders via UPS, and if you entered the correct email address you should receive a tracking number.
Most importantly, you will receive an email from JumpingBalls.com and once your order has been processed and is waiting for UPS to pick it up.
November-December:
Please don't call us right after you placed the order! We can barely keep up with the phone calls and are working very hard to get everything out on time. Your order will ship within 3 business days, trust us!
If you still need to ask, please use our live chat.
Do you want to make sure that we received your order?
If you got to a page stating your order number and/or received an order confirmation email, it means we got it. You can also send us an email to help@jumpingballs.com with subject: "checking if my order went through."We will reply to it as soon as humanly possible
*Order containing only 1 Jumping Ball ship via the post office without a tracking number. So if you order 2+ Jumping Balls, not only do you get a free pump and shipping stays the same, your order will also go via UPS.
Best way is via live chat or send an
email. Subject should be: URGENT: Change to order.
We process orders very fast, and once we have sent the order to the warehouse it cannot be updated.
Once we process your order and ship it UPS or the Post Office will send you an email with your tracking or delivery confirmation number.
Please let us know via
email.
Currently most items are in stock. If you have any additional questions please contact us.
Yes! We admit, world domination is part of our goals, and we can only accomplish this by helping children in every country bounce on their Jumping Balls.
We have shipped to Canada, the UK, Spain, Australia, and even Iceland.
Simply email us the quantity you are interested and we will send you the price, including shipping, we can ship a few products, hundreds, or even thousands. Some of these rates can be found at our
shipping page, if you don't find what you are looking for there, you may request a quote.
Please note that we do not guarantee delivery time or take responsibility with lost international packages.
We can place your company's logo on orders of 2000 Jumping Balls.
During the checkout process you may choose any of our current payment options and continue to place your order.
We currently accept: Mastercard, Visa, American Express, Discovery card, Paypal, and soon Google Checkout. We also accept USA checks, and money orders.
Please note that we will not ship your order until we receive payment.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
We do not accept any international returns.
Sure! We allow this for schools. We ask that you send the payment right away, but we can ship first and receive the payment later under certain circumstances.
For purchase orders place your order and send a separate
email with the necessary info about your organization.
Please mail checks to:
www.JumpingBalls.com
20533 Biscayne BLVD #161
Aventura, Fl 33180
Fax: (305) 428-2814
If you would like to place an order by fax, please place it online first then fax a copy of your invoice to us.
We do NOT pack an invoice with your order, you must print out the email confirmation and use that as a receipt. If you have any questions, please let us know right away. We work very hard to make sure you children can exercise and have a good time, and it is only fair that we get paid for our work.
Fax: (305) 428-2814
If you would like to place an order by fax, please place it online first then fax a copy of your invoice to us.
Only orders going to sunny Florida are charged sales tax.
Just ask! We'll be happy to email it again.
Credits usually take 2-4 weeks from the time we receive your item(s) back. You must let us know to expect a return.
Your credit card will be charged within 24 hours prior to shipment of your item(s).
These cute kids are actual customers from all over the country and the world!
We thank their parents and grandparents for sending us their pictures! We would love to post your child's picture too so you can show your friends and family that your little boy or girl is now famous....
Seeing these cute smiling children is really the most rewarding part of our job (no, packing Jumping Balls is no that much fun). Needless to say we will give 50% of the profits to your child's college fund. :-D
Our Jumping Balls are really thicker than most brands out there, so we guarantee that they won't pop for 30 days after you purchase them. If they do:
- Let us know right away via email.
- Include a picture and a short descrption of how it happened.
- Keep in mind that the guarantee only covers "normal" use away from sharp objects,keys etc.
- This guarantee only applies to Jumping Balls bought directly from our website.
It is our commitment to provide you with the best value, at the best price. We value your business and stirve to keep our prices low, and SAVE you money!
Rody Pony:
We have the BEST value anywhere online or offline! We include a free pump, and shipping is only $3.00. If you find a better price let us know...! Chances are... you haven't read the fine line, checked the shipping charge, or they are "selling" an out of stock item.
Jumping Balls:
We make the meanest bestest funest Jumping Balls!
The Jumping Balls that we manufacture are tested by an independent lab. We take your child's safety very seriously. Please see the test results below:
- No.
- No, way.
Please see this
link for an outside source on how often we send emails.
We hate spam as much as you do (maybe a little more), so we never share your information with others.
We use a secure server with Verisign SSL certification (an industry leader) to protect your order information as it comes to us via the Internet. This means that all information such as name, address and your credit card number entered in the checkout section of our website is encrypted with Secure Sockets Layer (SSL). SSL technology is an industry standard and among the best software available today for secure commerce transactions.
Still, some people prefer to place their order by phone, and we are glad to help:
(877) 770 JUMP (5867)
(305) 517 7708
We value your privacy. Please view our
Privacy Policy for complete details. We DO NOT trade, sell, donate etc etc etc your information to anyone! We hate spam and junk mail as much as you do! Maybe even more...
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
The Secure Sockets Layer (SSL) protects data transferred over http using encryption enabled by a server’s SSL Certificate. An SSL Certificate contains a public key and a private key. A public key is used to encrypt information and a private key is used to decipher it. When a browser points to a secured domain, an SSL handshake authenticates the server and the client and establishes an encryption method and a unique session key. They can begin a secure session that guarantees message privacy and message integrity.
We use a VeriSign certificate which has one of the industries highest standards, used by paypal and other "big" companies. We take your security and privacy seriously too!